Frequently asked questions
Can't find what you need? Email [email protected].
Getting started
How does the free audit work?
Enter your business name, target keyword and city. The free audit scans a 3×3 preview grid (9 points) around your location using real Google Maps data; signed-in users get the full 7×7 grid of 49 points.
What is a geogrid?
A geogrid is a map of ranking results across a grid of locations. Instead of checking your rank from one spot, we check from 49 points so you can see exactly where you rank well and where you are invisible.
Who is RankSiteGeo for?
RankSiteGeo works for any website owner who wants to be found online. Local businesses use our Google Maps rank tracker and citation tools. Online businesses, consultants and agencies use our AI visibility scanner and content distribution engine. If you have a website, we can help.
Do you work outside the US?
We currently support businesses in the United States, United Kingdom, Canada and Australia. These are the markets where our directory network provides the best coverage.
Do I need any technical skills?
No. RankSiteGeo is built to be done for you: you enter your business details and we run the tools. A few steps have to be completed by you as the business owner, such as verifying your Google Business Profile.
Results and AI
What is the difference between Google Maps SEO and AI Search Visibility?
Traditional local SEO gets you into the Google Maps 3-Pack. AI Search Visibility (GEO) ensures that generative AI engines like ChatGPT, Claude, and Gemini actively recommend your business when users ask for services in your area. RankSiteGeo tracks and optimises for both from a single dashboard.
How long until I see results?
Citation listings and entity signals typically begin to be indexed within 14 to 30 days. Because search algorithms evaluate persistent signals over time, you can rescan from your dashboard at any time to track exact upward movement across your area.
Which AI assistants do you check?
We ask Claude, ChatGPT and Gemini who they would recommend for your service and see whether your business is mentioned. The free check on the home page uses Claude; signed-in accounts can also check ChatGPT and Gemini. AI answers can change from one run to the next, so treat each result as a snapshot.
Do you guarantee rankings?
No. Nobody can guarantee a position on Google Maps or in AI answers. We show you exactly where you stand, do the work that strengthens the signals search engines and AI assistants look at, and let you rescan to measure the change.
Billing and plans
Can I cancel anytime?
Yes. No contracts, no lock-in. Cancel from your dashboard at any time.
What happens to my citations and assets if I cancel?
You keep your listings. Your published directory listings, your Google Business Profile and the content we have published to the open web stay live. We never hold your assets hostage or revert them if you cancel your subscription.
Can I upgrade, downgrade, or add more locations later?
Yes. You can switch plans at any time from the Plans page in your dashboard, and add more businesses as your plan allows. Changes take effect immediately with prorated adjustments.
Data and trust
Do I need to give you my Google login?
Never. We use Google's secure OAuth 2.0 authorization for any Google integrations. You never share your password, and you keep full ownership of your Google Business Profile and your directory listings.
Is my business data kept private?
Your business details are stored on our private servers and used only to deliver your service. You can read exactly how we handle them in our Privacy Policy.
How do I contact support?
Email [email protected] and we will get back to you.
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